The Workforce Innovation Award recognises the creative and strategic efforts of organisations and individuals to overcome workforce challenges and deliver quality outcomes for communities and individuals in the resource or related services industries. The winning organisation or individual will have implemented workforce initiatives and practices directly enhancing the success of the organisation.
Compass Group, through its dedicated Offshore and Remote sector brand ESS, is a major provider of food services and facilities management within the resources sector. To enhance resident experience and service delivery across its villages, Compass Group saw an opportunity to challenge the traditional perception of mine site “camp” accommodation. Through a research partnership with Edith Cowan University along with site-based surveys, interviews and focus groups, the “Village Life” initiative was formed.
The Village Life concept balances innovation with operational efficiency. Compass Group uses smart design to create a shared sense of community and foster a safer, more productive and engaged workforce. The initiative has been integrated across a selection of sites in Western Australia and Queensland, delivering a marked improvement rating in the resident experience. Each environment emulates the familiar aspects of home – healthy meals, exercise and social activities – and directly supports Compass Group clients’ primary goals of employee safety and retention.
