AMMA Training and Development schedules a range of courses
throughout the year in both capital cities and regional locations. These
courses are designed to be practical and relevant. Please see below for a list of
the courses that are available, click on the name for further information and
to see when the course is scheduled please refer to our training calendar.
Essential Skills for Supervisors
Discipline and Termination – Reducing the Risk
Communication Skills for the Resources Sector
Conflict Management
Time Management
Performance Management
Recruitment and Selection in the Resources Sector
Contact Officer Training for Discrimination, Harassment
and Bullying Complaints
Giving and Receiving Feedback (4 hours)
Discrimination, Harassment and Bullying Induction
Sessions
Employee Awareness Raising Sessions
Half Day Discrimination, Harassment and Bullying
Workshops for Supervisory/Management Teams
Training and assessment qualifications
Supervisor development workshops
Negotiating skills (coming soon)
Conducting investigations (coming
soon)
Fair Work Act 2009
Courses
1. Moving from the Old to the New: Transitioning from
the Current Workplace Relations system
2. Closing the Deal: Bargaining, Protected Action and
Agreement Making Beyond July 2009
3. Flexing Union Muscles: Union Rights and Powers
4. Fundamentals of the Australian Employment
Relationship
5. Managing Employee Relations
Nationally Recognised Qualifications
AMMA Training and Development also provides customised
training courses to meet your specific needs. Courses can be delivered
anywhere in Australia, including on-site.
Essential Skills for Supervisors
The Essential Skills for Supervisors workshop is intended to
provide basic level information regarding a variety of skills required by
supervisors on a day to day basis. The one day workshop is structured around
practical exercises and introduces supervisors to the essential ‘people skills’
they need to be effective in their role.
This course provides an introduction to topics such as
workplace communication, feedback, conflict management, performance management
and discipline which are skills developed in greater detail in other courses
offered by AMMA Education and Training.
This course is suitable for supervisors at all levels
including those who have recently been promoted to a supervisor role and
longstanding supervisors who have not yet received formal training.
As a result of participation in the
course Essential Skills for Supervisors, participants may elect to
continue on to complete a Nationally Recognised Unit of Competency in
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BSBFLM403B
Implement Effective Workplace Relationships. Assessment will be based
on work completed in the Essential Sills for Supervisors course, and
workplace skills and activities. Contact your AMMA trainer for more
details.
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Course details for Essential Skills for Supervisors 1
day; includes workbooks, handouts, refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Communication Skills for the
Resources Sector
The Communication Skills for the Resources Sector course is
designed to help develop the necessary communication skills required when
working in the Resources Sector. Communication to and from, within a variety of
different working scenarios, is established and discussed.
This workshop is recommended for all new and existing
supervisors and line managers, training officers, office administration staff and
especially staff working a FIFO roster.
Course details: 1 day; includes workbooks, handouts,
refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Conflict Management
Conflict and differences of opinion are a natural part of
life. The AMMA Conflict Management Workshop provides participants with
knowledge and skills to recognise conflict and deal with it openly and
effectively.
The one day workshop provides participants with an
opportunity to examine what is conflict and develop strategies to deal with
conflict.
This workshop is recommended for all people within an
organisation with people management responsibilities. It is suitable for
leading hands up through to managers and employers.
Course details: 1 day; includes workbooks, handouts,
refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Giving and Receiving Feedback
The Giving and Receiving Feedback (4 Hours) workshop is
designed to develop the skills required to provide effective feedback to staff.
This workshop is recommended for all new and existing
supervisors and line managers where everyday contact with staff and providing
feedback is part of their responsibility.
Course details: 4 hours; includes workbooks, handouts
and refreshments
Course Costs: Half Day Course – Members
$210 (including GST)
Non-members
$265 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Time Management
The Time Management workshop focuses on the management of the
participants’ individual time and the management of a working group/team’s
time.
This workshop is recommended for all people within an
organisation with people management responsibilities. It is suitable for leading
hands through to managers.
Course details: 1 day; includes workbooks, handouts,
refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Performance Management
The Performance Management workshop focuses on managing and
supporting individual performance within an organisation. The course includes
topics such as: what is performance management, how performance is monitored
and managed, what impacts on individual performance, providing feedback and
establishing learning development plans.
This workshop is recommended for all people within an
organisation with people management responsibilities. It is suitable for
leading hands up through to managers and employers.
BSBHR503A Manage Performance
Management Systems
Course details: 1 day; includes workbooks, handouts,
refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Discipline and Termination -
Reducing the Risk
The Discipline and Termination – Reducing the Risk workshop
provides basic to intermediate level information regarding the discipline and
termination process within a workplace. The workshop is structured to provide
supervisors, managers and employers the tools to understand the legal and
procedural requirements to ‘reduce the risk’ when disciplining or terminating
an employee.
The Workshop is structured to provide participants with
underpinning knowledge in the morning session and then spends the afternoon
applying this knowledge in skill based situations.
This workshop is recommended for all people within an
organisation with people management responsibilities. It is suitable for
leading hands up through to managers and employers.
BSBHR507A Manage
separation/termination
Course details: 1 day; includes workbooks, handouts,
refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Recruitment and Selection in the Resources
Sector
The Recruitment and Selection for the Resources Sector
Workshop examines relevant resource issues relating to recruitment and the
necessary tools to assist in selecting the correct people.
The workshop guides participants throughout the entire
recruitment and selection process so as to result in quality people being
employed in your organisation and ensuring that this occurs within the relevant
legislative requirements.
This workshop is recommended for human resources
professionals involved in the recruitment and selection process and/or
supervisors and managers requiring further training in appropriate recruitment
and selection techniques.
Course details: 1 day; includes workbooks, handouts,
refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Contact Officer Training for
Discrimination, Harassment and Bullying Complaints
The Contact Officer Training for Discrimination, Harassment
and Bullying Complaints workshop provides participants with an overview of the
legislative framework surrounding the areas of unlawful discrimination,
harassment and bullying in the workplace.
The workshop provides participants with the practical skills
to deal with complaints of unlawful discrimination, harassment or bullying in
the role of a contact officer.
This workshop is recommended for supervisors, managers and
those people appointed as contacts within their organisation for complaints of
unlawful discrimination, harassment and bullying.
Course details: 1 day; includes workbooks, handouts,
refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Discrimination, Harassment and
Bullying Induction Sessions
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Employee Awareness Raising Sessions
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
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Please click here
to view the Training Calendar for course dates.
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Half Day Discrimination,
Harassment and Bullying Workshops for Supervisory/Management Teams
Course Costs: Half Day Course – Members
$210 (including GST)
Non-members
$265 (including GST)
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Please click here
to view the Training Calendar for course dates.
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For more information on courses please phone the AMMA Training
and Development Advice Line 1800 891 662 or email training@amma.org.au