|
AMMA Education and Training
|
|
|
|
|
|
|
|
|
Scheduled/Customised Courses Available
Essential Skills for Supervisors
Communication Skills for the Resources Sector
Conflict Management
Giving and Receiving feedback
Time Management
Performance Management
Discipline and Termination – Reducing the Risks
Fundamentals of the Australian Employment relationship
Recruitment and selection in the Resources Sector
Contact Officer Training for Discrimination, Harassment
and Bullying Complaints
Discrimination, Harassment and Bullying Induction
Sessions
Employee Awareness Raising Sessions
Half Day Discrimination, Harassment and Bullying
Workshops for Supervisory/Management Teams
Supervisory Development Programmes
Essential Skills
for Supervisors
The Essential Skills for
Supervisors workshop is intended to provide basic level information regarding a
variety of skills required by supervisors on a day to day basis.
The one day workshop is
structured around practical exercises and introduces supervisors to the
essential ‘people skills’ they need to be effective in their role.
This course provides an
introduction to topics such as workplace communication, feedback, conflict
management, performance management and discipline which are skills developed in
greater detail in other courses offered by AMMA Education and Training.
This course is suitable
for supervisors at all levels including those who have recently been promoted
to a supervisor role and longstanding supervisors who have not yet received
formal training.
BSBFLM403B Implement Effective Workplace Relationships
Course details: 1 day; includes
workbooks, handouts, refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Communication
Skills for the Resources Sector
The Communication Skills
for the Resources Sector course is designed to help develop the necessary
communication skills required when working in the Resources Sector.
Communication to and from, within a variety of different working scenarios, is
established and discussed.
This workshop is
recommended for all new and existing supervisors and line managers, training
officers, office administration staff and especially staff working a FIFO
roster.
Course details: 1 day; includes
workbooks, handouts, refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Conflict
Management
Conflict and differences
of opinion are a natural part of life. The AMMA Conflict Management Workshop
provides participants with knowledge and skills to recognise conflict and deal
with it openly and effectively.
The one day workshop
provides participants with an opportunity to examine what is conflict and
develop strategies to deal with conflict.
This workshop is
recommended for all people within an organisation with people management
responsibilities. It is suitable for leading hands up through to managers and
employers.
Course details: 1 day; includes
workbooks, handouts, refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Giving and Receiving Feedback (4
hours)
The Giving and Receiving
Feedback (4 Hours) workshop is designed to develop the skills required to
provide effective feedback to staff.
This workshop is
recommended for all new and existing supervisors and line managers where
everyday contact with staff and providing feedback is part of their
responsibility.
Course details: 4 hours; includes
workbooks, handouts and refreshments
Course Costs: Half Day Course – Members
$210 (including GST)
Non-members
$265 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Time
Management
The Time Management
workshop focuses on the management of the participants’ individual time and the
management of a working group/team’s time.
This workshop is
recommended for all people within an organisation with people management
responsibilities. It is suitable for leading hands through to managers.
Course details: 1 day; includes
workbooks, handouts, refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Performance
Management
The Performance
Management workshop focuses on managing and supporting individual performance
within an organisation. The course includes topics such as: what is
performance management, how performance is monitored and managed, what impacts
on individual performance, providing feedback and establishing learning development
plans.
This workshop is
recommended for all people within an organisation with people management
responsibilities. It is suitable for leading hands up through to managers and
employers.
BSBHR503A Manage Performance Management Systems
Course details: 1 day; includes
workbooks, handouts, refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Discipline and Termination –
Reducing the Risk
The Discipline and Termination
– Reducing the Risk workshop provides basic to intermediate level information
regarding the discipline and termination process within a workplace. The
workshop is structured to provide supervisors, managers and employers the tools
to understand the legal and procedural requirements to ‘reduce the risk’ when
disciplining or terminating an employee.
The Workshop is
structured to provide participants with underpinning knowledge in the morning
session and then spends the afternoon applying this knowledge in skill based
situations.
This workshop is
recommended for all people within an organisation with people management
responsibilities. It is suitable for leading hands up through to managers and
employers.
BSBHR507A Manage separation/termination
Course details: 1 day; includes
workbooks, handouts, refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Fundamentals of the Australian Employment Relationship
The Fundamentals of the
Employment Relationship Workshop examines the Australian employment relations
framework. In particular it addresses the creation, variation and termination
of the contract of employment and the obligations of the parties throughout the
employment relationship.
This workshop is
recommended to staff that are new to the Australian employment relations system
and for those who wish to gain an understanding of the fundamental concepts of
the system.
Course details: 1 day; includes workbooks,
handouts, refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Recruitment
and Selection in the Resources Sector
The Recruitment and
Selection for the Resources Sector Workshop examines relevant resource issues
relating to recruitment and the necessary tools to assist in selecting the
correct people.
The workshop guides
participants throughout the entire recruitment and selection process so as to
result in quality people being employed in your organisation and ensuring that
this occurs within the relevant legislative requirements.
This workshop is
recommended for human resources professionals involved in the recruitment and
selection process and/or supervisors and managers requiring further training in
appropriate recruitment and selection techniques.
Course details: 1 day; includes
workbooks, handouts, refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Contact
Officer Training for Discrimination, Harassment and Bullying Complaints
The Contact Officer
Training for Discrimination, Harassment and Bullying Complaints workshop
provides participants with an overview of the legislative framework surrounding
the areas of unlawful discrimination, harassment and bullying in the
workplace.
The workshop provides
participants with the practical skills to deal with complaints of unlawful
discrimination, harassment or bullying in the role of a contact officer.
This workshop is
recommended for supervisors, managers and those people appointed as contacts
within their organisation for complaints of unlawful discrimination, harassment
and bullying.
Course details: 1 day; includes workbooks,
handouts, refreshments and lunch
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Discrimination,
Harassment and Bullying Induction Sessions
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Employee
Awareness Raising Sessions
Course Costs: One Day Course – Members
$420 (including GST)
Non-members
$475 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Back to top
Half Day Discrimination,
Harassment and Bullying Workshops for Supervisory/Management Teams
Course Costs: Half Day Course – Members
$210 (including GST)
Non-members
$265 (including GST)
Please click
here to view the Training Calendar
Please click
here to download a participant enrolment form
Please
enquire about customising these courses to a member company’s specific needs.
Also
available:
Supervisory Development
Programmes
For more information
on Scheduled/Customised Course please phone the AMMA
Education and Training Advice Line 1800 891 662 or email training@amma.org.au
Back
to top
Back to
the Education and Training area homepage